Terms of service

1. Introduction

Welcome to Sephonia! This store is operated by Zgstream Digital Limited (CRO Number: 775966). By using our website and services, you agree to these terms and conditions. Please read them carefully.

2. Use of the Website

  • You must be at least 18 years old to make a purchase.

  • We reserve the right to suspend or restrict access to the site if you violate these terms.

  • You must provide accurate and complete information when making a purchase or creating an account.

3. Orders and Payments

Orders: When you place an order, we will send you an email confirmation. This is the point at which your order is accepted.

Pricing: All prices are shown in Euros (€) and include VAT where applicable.

Payment: Secure payments are accepted through the methods listed on our website.

Cancellation: We reserve the right to refuse or cancel orders for any reason.

4. Shipping and Delivery

Our shipping and delivery policy is detailed on our Shipping & Returns page. In summary:

  • Orders are processed within 1–3 business days.

  • Free shipping is available on orders over €50.

  • Delivery times vary depending on the destination.

5. Returns Policy

We offer a 30-day returns policy. Full details are available on our Returns Policy page, including:

  • Conditions for returns

  • The process for requesting a return

  • The 14-day cooling-off period available to EU customers

6. Intellectual Property Rights

All content on this site – including text, images, logos, and designs – is the copyright of Sephonia / Zgstream Digital Limited. Unauthorised use is strictly prohibited.

7. Responsibility and Liability

  • We strive to provide accurate descriptions of all products, but we do not guarantee that all information is error-free.

  • We will not be liable for any indirect or consequential losses arising from the use of our products or website.

  • Our total liability shall not exceed the purchase price of the product in question.

8. Privacy

Your privacy is important to us. We collect and process personal data in accordance with our Privacy Policy and data protection laws (including GDPR).

9. Changes to These Terms

We may update these terms and conditions from time to time. The latest version will always be available on the site. Continued use of the site after changes constitutes acceptance of the new terms.

10. Law and Jurisdiction

These terms are governed by Irish law. You agree that the courts of Ireland shall have exclusive jurisdiction over any disputes arising from these terms.

Contact Information

If you have any questions about these Terms and Conditions of Service, please contact us at:

Company Name: Zgstream Digital Limited
CRO Number: 775966
Registered Office: Work Hub, 77 Camden Street Lower, Dublin, Dublin 2, D02 XE80, Ireland
Email: info@sephonia.com